Privacy Policy & Terms of Service

Privacy Policy

Nefertiti Hair Salon (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or signing up for our text messaging program, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, including your name, mobile phone number, email address, and appointment details when you book a service, sign up for text updates, or contact us. We may also automatically collect limited technical data such as your IP address and the date and time you submit a form, which we use to maintain records of consent and to protect against fraud.

How We Use Your Information

We use your information to schedule and confirm appointments, send you the booking confirmations and reminders you have requested, respond to your inquiries, and operate and improve our services. We retain records of your text-message consent as required for compliance purposes.

How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We share information only with service providers who help us operate our business — for example, our scheduling platform and our text-messaging provider — and only to the extent needed to deliver the service you requested. We may also disclose information where required by law.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Data Security & Retention

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We keep your information only as long as necessary to provide our services and to meet legal and recordkeeping obligations.

Your Choices

You may opt out of text messages at any time (see the SMS terms below). To request access to, correction of, or deletion of your personal information, contact us using the details at the bottom of this page.

SMS / Text Messaging Terms & Conditions

Program Description

When you opt in to the Nefertiti Hair Salon text messaging program, you will receive text messages related to your appointments, including booking confirmations, reminders, scheduling changes, and occasional service updates.

Consent

By providing your mobile number and checking the consent box on our sign-up form, you agree to receive automated text messages from Nefertiti Hair Salon at the number you provided. Consent is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies based on your appointments and interactions with us.

Cost

Message and data rates may apply. Please check with your mobile carrier for details about your plan.

Opt-Out

You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send a confirmation message and then stop sending text messages. You may also reply UNSUBSCRIBE or CANCEL.

Help

If you are experiencing any issues, reply HELP for assistance, or contact us directly using the information below.

Carriers

Carriers are not liable for delayed or undelivered messages.

Terms of Service

Use of Our Website & Services

By accessing our website or booking a service, you agree to use them only for lawful purposes and in accordance with these terms. You agree to provide accurate and complete information when booking or signing up.

Appointments, Deposits & Cancellations

Listed service prices are starting prices; final pricing may vary based on hair length, density, and texture. Specific deposit, cancellation, late, and no-show policies will be communicated at the time of booking and are incorporated into these terms by reference.

Limitation of Liability

Our services are provided on an “as is” basis. To the fullest extent permitted by law, Nefertiti Hair Salon is not liable for any indirect or incidental damages arising from your use of our website or services.

Changes to These Terms

We may update this Privacy Policy and these Terms from time to time. Changes are effective when posted on this page, and the “Last updated” date will reflect the most recent revision.

Contact Us

If you have questions about this Privacy Policy or our Terms, please contact us: